This survey report analyses trends for Kuwait’s operators in the areas of customer satisfaction, customer usage and take-up of higher-value...
This article describes how telecoms operators are using GenAI today, but also outlines scenarios for the longer-term impact of this technology. The...
This survey report presents key findings from consumer data from Oman and gives an analysis at the operator level for customer satisfaction, customer...
This report explores how generative artificial intelligence (GenAI) could impact the telecoms industry by 2033. It describes three distinct...
The advance of eSIMs in the consumer segment is inevitable. If operators do not control the narrative and the transition, they could lose out to...
This article outlines some of the main implications that operators should take into account when considering price increases. Even when...
The new device launches from Apple’s keynote event will not reduce handset replacement cycles, but its focus on gaming and sustainability...
Operators will face some challenges as eSIMs become more widely adopted in the consumer market, but the adoption of eSIMs brings many benefits for...
In this podcast, Tom Rebbeck (Partner) and Ibraheem Kasujee (Senior Analyst) discuss eSIMs and assess the extent to which this technology has been...
In this podcast, Tom Rebbeck and Eulalia Marin discuss why the adoption of eSIM technology is inevitable in the consumer market and the challenges...
