This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

This report uses the results of our consumer survey to analyse fixed–mobile customer spending trends in 18 countries...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

This dataset summarises the most-relevant mobile customer experience KPIs for major operators in 18 countries based on primary...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 18 countries based on primary...

This tracker monitors the deployment of private LTE and 5G networks...

This dataset summarises the most-relevant pay-TV customer experience KPIs for major operators in 18 countries based on primary...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

This report uses the results of our consumer survey to provide an analysis of handset replacement cycles in 18...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to respondents’ usage of social media services BeReal,...