This report explores how a growing number of CSPs plan to adopt virtual assistants to help them to augment and consolidate their customer service...
This report provides a view of investment trends of a representative sample of telecoms operators worldwide and analyses the different approaches...
Operators are not capturing as much IT services revenue from small and medium-sized enterprises (SMEs) as they could be. Operators need to address...
New categories of distributed, mobile emerging use cases are driving convergence of the interconnect edge with the industrial edge. Operators and...
Operators are expected to capture a growing share of the market for cyber-security services for small and medium-sized enterprises (SMEs), but there...
A converged core can generate cost efficiencies and new revenue for operators but also entails a significant migration effort with accompanying...
Small and medium-sized enterprises (SMEs) often subscribe to competitively priced consumer mobile plans rather than business plans. SMEs are most...
This profile analyses Kaloom's strategy in light of CSPs’ need to distribute user plane functions across their edge...
This profile sets out Google’s edge strategy and assesses its strengths and...
This profile assesses Vodafone’s strategy in the UCaaS market and discusses implications for other...