Most mobile-only operators have launched, or plan to launch, fixed services, both as a growth strategy and as a defensive move against converged...
BT stated in its FY2023 end-of-year financial results presentation (May 2023) that the impact of market competition on its FY2023 line losses was...
This survey report presents key findings from consumer data from Oman and gives an analysis at the operator level for customer satisfaction, customer...
This report explores how generative artificial intelligence (GenAI) could impact the telecoms industry by 2033. It describes three distinct...
Operators know that consumers’ home Wi-Fi networks are a bottleneck to improved customer experience, but the investments required to overcome...
The new device launches from Apple’s keynote event will not reduce handset replacement cycles, but its focus on gaming and sustainability...
Fresh primary research highlights users’ concerns about their QoE as in-home connectivity fails to keep pace with the high-performance...
This report assesses how fixed broadband providers can add value to their connectivity services by incorporating services related to consumers’...
All operators examined in this report are aiming to increase customer satisfaction by improving their home Wi-Fi service, but some are building on...
After more than a year of negotiation, Vodafone and CK Hutchison, owner of Three UK, announced on 14 June 2023 that they had reached an agreement to...