SASE will account for 15% of the combined SD-WAN and cloud security market in 2027. Operators will need to clearly differentiate their services to...
Cisco announced its intention to purchase BroadSoft for USD1.9 billion in October 2017. This article explores the motives behind the deal and the...
Operators are in a unique position to sell ICT services with traditional connectivity, but are currently doing so with limited success. Operators...
For incumbent operators in high-income countries, a standard model is emerging for addressing the enterprise market: the operator acquires IT and...
Two of the key pre-requisites for enabling business to widely adopt cloud services are the availability of reliable high-speed connectivity, and a...
The 2018 financial results for operators’ business divisions illustrate the clear distinctions between different types of operators. Challengers are...
Operators often have a relatively low Net Promoter Score. However, this result masks a more positive...
Businesses in Western Europe are far less satisfied with their telecoms services than consumers are, according to the data from our 2019 Business and...
The outbreak of the coronavirus will spark a sharp increase in remote working for which many businesses are ill-prepared. Operators should use...
The initial outbreak of COVID-19 led to a sharp increase in home working, and telecoms operators were quick to help enable remote working through...