Norlys is one of the best examples of an energy company playing a significant role the telecoms sector. As a member-owned local utility it represents...
This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...
Lower capex may give operators the chance to invest greater sums in new services. This article looks at some of the options for...
The relationship between data allowances, data usage and customer satisfaction is not straightforward. This report assesses the mobile data usage...
The main thrust of Iliad’s strategy is similar to that of other large European telecoms operators but its approach does have some significant...
This report focuses on aspects of Analysys Mason’s consumer survey that relate to respondents’ usage of social media services BeReal,...
Apple’s decision to support rich communications services (RCS) will not be enough to reach mass-market adoption of this solution. This article...
The viability of the traditional more-for-more strategy is coming under question because operators are unable to offer customers on unlimited plans...
Apple’s latest AI innovations promise to enhance user engagement and may drive new telecoms opportunities. This article discusses the release...
This report provides key findings from consumer survey data from the United Arab Emirates (UAE) and gives an analysis at the operator...
