Justin leads the Operational Applications practice. He specialises in business intelligence and analytics tools, which are used in all telecoms business processes and systems. In addition, Justin provides technical expertise for Analysys Mason in consultancy and bespoke large-scale custom research projects. He has more than 20 years' experience in the communications industry in software development, marketing and research. He has held senior positions at NCR/AT&T, Micromuse (IBM), Granite Systems (Telcordia) and at the TM Forum. Justin holds a BSc in Management Science and Computer Studies from the University of Wales.
Agentic applications and no-code GenAI development are set to revolutionise operational systems
Network and service APIs: implications for CSPs’ operational systems
Monetising 5G and next-generation services: operational impact and implications for telecoms networks
