Infosys: digital BSS

Infosys provides consulting, technology, outsourcing and next-generation digital services to clients in 46 countries. It has recently launched Infosys Cortex, an AI-first, cloud-first customer engagement platform to improve customer experience, empower agents and drive business operations for its customers.

This company profile provides:

• key data about Infosys
• an overview of the company’s strategy
• an analysis of the company’s strengths and weaknesses.