Microsoft: customer engagement
02 August 2022 | Research
Company profile | PPTX and PDF (2 slides) | Customer Engagement| Applications Data and Strategies
The Microsoft Dynamics 365 suite offers customer engagement solutions to enterprises and the telecoms industry. Microsoft continues to make significant investments in innovation, partnerships and acquisition to enlarge its customer engagement portfolio.
Information included in this profile
- Strategy overview
- Analysis of Microsoft, including strengths and weaknesses
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