Salesforce: vendor profile 2021

This report provides market share data for Salesforce. It also shows the vendor’s total revenue in 2021 and its revenue across the following four key telecoms-specific software segments.

• Management systems: software and services in telecoms management (traditionally OSS and BSS).
• IT and cloud: IT software and services (including cloud-based solutions) that are not applications-specific.
• Networks: traditional and virtual networking that is specific to telecoms. 
• Infrastructure: the physical underpinning of everything else, such as fibre, towers, radios and data centre equipment.

This report also provides financial data, information on the vendor’s main products and key customers and an analysis of its market position and product taxonomy based on the key topics within the market.