ServiceNow: service design and orchestration

15 July 2024 | Research

Alex Bilyi

Company profile | PPTX and PDF (2 slides) | Service Design and Orchestration| Applications Data and Strategies


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ServiceNow is a leading provider of IT and customer service management solutions for various industries. It is reinventing its portfolio of solutions, expanding further into network domain and integrating generative AI (GenAI) capabilities.

Information included in this report

  • An overview of ServiceNow's strategy
  • An analysis of the company’s strengths and weaknesses

 

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Author

Alex Bilyi

Analyst

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