Fixed broadband churn metrics 2Q 2024

30 October 2024 | Research

Martin Scott

Tracker | Excel | Fixed Services


"Analysys Mason’s Fixed broadband churn metrics provides details of the reported monthly fixed broadband churn at an operator and national level."

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This data set covers the reported monthly fixed broadband churn metrics at an operator and national level. Most metrics refer to retail operator churn. Some metrics refer to wholesale network churn and this is made clear in the description of the metric.

Operators’ reporting of churn metrics can be inconsistent. Where operators have previously reported churn metrics but have since changed their reporting methods, the related rows are shaded in grey to indicate that this data is not currently updated due to a lack of data for the latest time period.

Geographical coverage

Fixed broadband churn metrics for either the latest full year (2023) or quarter (2Q 2024) are available for the countries listed below.

Region Countries
Western Europe (WE) Belgium, Israel, Italy, Netherlands, Norway, Spain,  Switzerland, UK
Central and Eastern Europe (CEE) Turkey
Developed Asia–Pacific (DVAP) No operators reported in the latest period
Emerging Asia–Pacific (EMAP) Philippines
North America (NA) Canada, USA
Latin America (LATAM) Argentina, Mexico
Sub-Saharan Africa (SSA) No operators reported in the latest period

Historical broadband churn metrics are also available for the following countries, but operators have not reported results recently.

Region Countries
Western Europe (WE) Germany, Greece, Sweden
Central and Eastern Europe (CEE) Armenia, Estonia, Georgia, Hungary, Poland, Russia
Developed Asia–Pacific (DVAP) Australia, Hong Kong, Japan, New Zealand, Singapore, Taiwan
Emerging Asia–Pacific (EMAP) China, India, Indonesia, Pakistan
Latin America (LATAM) Brazil, Chile, Colombia, Panama, Peru
Sub-Saharan Africa (SSA) South Africa

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Author

Martin Scott

Research Director