Survey results report on OSS closed-loop automation

05 October 2022 | Research

Justin van der Lande | Neil Kiritharan | Dev Chakravarty

Perspective | PDF (10 slides) | Automated Assurance| Service Design and Orchestration


"The next 3 years will be crucial for closed-loop automation."

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In this report, we analyse the results of a survey of communications survey providers (CSPs) regarding closed-loop automation. All CSPs consider closed-loop automation to be feasible in the medium-term and improving the customer experience is the primary objective.

Survey results report on OSS closed-loop automation

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Authors

Justin van der Lande

Research Director

Neil Kiritharan

Consultant

Dev Chakravarty

Consultant