Mobile voice and messaging: worldwide trends and forecasts 2023–2028
"Third-party apps will continue to dominate the mobile messaging market until 2028."
This report gives a view of the mobile communication services market and provides forecasts for the voice and messaging services provided by mobile network operators and third-party apps (for example, WhatsApp).
This report provides:
- forecasts for the number of users and traffic for operator voice and messaging services including VoLTE, Wi-Fi calling and IP messaging, as well as traditional voice and SMS
- quantification of the level of substitution from traditional operator services to third-party alternatives
- user and traffic forecasts for communication services, including third-party voice and messaging
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