Operator business services: Germany forecast 2023–2028

This report provides an outlook on the telecoms and ICT services market in Germany for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report and the associated data annex provide:

• forecasts for operator services to businesses of all sizes
• quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium and large)
• an estimate of the total market for ICT services addressable by operators and the likely share achievable by them for seven service categories
• demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the government and public sectors).

This report also provides short profiles of operators that are active in the German business telecoms market including Deutsche Telekom (Telekom), Plusnet, Telefónica (O2), United Internet (1&1) and Vodafone. Additionally, it briefly covers key details about Deutsche Glasfaser Group, Enreach, Gamma, M-net, NetCologne, NFON, RingCentral and Tele Columbus Group (PŸUR).

Coverage