Mobile payments and commerce in the Middle East: consumer survey
This report focuses on how consumers in the Middle East engage with mobile financial services. It presents data on mobile payments, mobile commerce and consumers' attitudes towards data harvesting by various service providers including digital economy players.
Topics analysed in this report
- Payment mechanisms favoured by consumers for e-commerce and physical commerce
- Consumers' use of m-wallets
- Most popular m-wallet solutions in the region
- Organisations that consumers in the region are most willing to trust
Survey data coverage
The survey was conducted in association with On Device Research between July and August 2022. The survey groups were chosen to be representative of the mobile-internet-using population in the Middle East. We set quotas on age, gender and geographical spread to that effect. There were at least 750 respondents per country.
Geographical coverage
- Kuwait
- Oman
- Saudi Arabia
- UAE
Downloads
Sample pages (PDF)
Consumer survey
Analysys Mason's annual consumer survey tracks and measures consumers’ changing telecoms and media habits, device ownership, connectivity options and future plans
Related items
Article
KDDI’s results demonstrate the challenges of entering new markets such as energy and finance
Article
MWC25: AI, network APIs and satellite solutions are the future of consumer mobile services
Survey report
Mobile price increases: consumer survey