Mobile devices and distribution channels: consumer survey
02 February 2023 | Research
Survey report | PPTX and PDF (8 slides); Excel | Mobile Services
This report uses Analysys Mason's annual consumer survey data to analyse the trends in distribution channels among smartphone users in a range of high- and middle-income countries.
Topics analysed
- The split of sales between operator-owned and third-party owned distribution channels:
- over time: 2018–2022
- by country for 17 different countries
- The split of sales between physical and online stores:
- over time: 2018–2022
- by country for 17 different countries
- The report’s annex also includes data on other channels used by operators to sell smartphones (for example, sales on an app or through a call centre).
Survey data coverage
This survey was conducted in association with Dynata between July and August 2022. The survey groups were chosen to be representative of the mobile-internet-using populations of each country. We set quotas on age, gender and geographical spread to that effect. There were at least 1000 respondents in each country.
Geographical coverage
- High-income countries: Australia, Canada, France, Germany, Ireland, Italy, New Zealand, Norway, Poland, Spain, Sweden, UK and USA
- Middle-income countries: Malaysia, Philippines, South Africa and Turkey
Author
![](/contentassets/c654b9b5ba3a40aba31c6e60d640ec4d/tom-rebbeck-biography_160x200.jpg)
Tom Rebbeck
Partner, expert in TMT consumer and business servicesRelated items
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