OSS/BSS software and services: worldwide market shares 2022
16 October 2023 | Research
Justin van der Lande | Dennisa Nichiforov | Michelle Lam | Alex Bilyi
Market share report | PPTX and PDF (19 slides); Excel | Applications Data and Strategies
This report provides market share data for communications service provider (CSP) spending on telecoms-specific OSS/BSS software systems and related services for 2022. It provides details of how the spending varied by delivery model, vendor and region.
Key questions answered in the OSS/BSS software and services market share report
- What was the overall size of the market (OSS/BSS software and services for the telecoms industry) and what drove this spending among CSPs?
- Who are the major vendors and what is their share of revenue in the OSS/BSS software market?
- What are the different drivers and growth rates of CSP spending on products and professional services?
Who should read this report
- Vendor and systems integrator strategy teams that need to understand where growth is slowing and where it is increasing across different market segments.
- Product management teams that are responsible for feature functionality, geographical focus or professional service offerings, and product marketing teams that are responsible for market-share growth.
- Market intelligence teams at vendors that want to understand how their competitors compare to each other.
This report and associated data annex provide:
- detailed market share data for the OSS/BSS software and services market, split by:
- five segments: automated assurance, customer engagement, monetisation platforms, network automation and orchestration and service design and orchestration
- two delivery types: product and professional services
- eight geographical regions: Central and Eastern Europe (CEE), developed Asia–Pacific (DVAP), emerging Asia–Pacific (EMAP), Latin America (LATAM), the Middle East and North Africa (MENA), North America (NA), Sub-Saharan Africa (SSA) and Western Europe (WE)
- a summary of key developments in the market overall
- a detailed market definition
- recommendations for vendors.
Downloads
Sample pages (PDF)Authors

Justin van der Lande
Research Director
Dennisa Nichiforov
Principal Analyst
Michelle Lam
Senior Analyst
Alex Bilyi
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