Professionally monitored security services: case studies and analysis
14 October 2021 | Research
Strategy report | PPTX and PDF (19 slides) | Fixed Services| Fixed–Mobile Convergence
This report focuses on the professionally monitored security (PMS) offers of five operators in four different countries in North America and Western Europe. We assess the rationale behind each of the operator's launches, provide an overview of how these operators have entered the market and consider how successful each has been in this market space.
Key questions answered in this report
- What is the overall subscriber/revenue opportunity in professionally monitored security services?
- How do strategies differ between operators that offer professionally monitored security services?
- How successful have operators been in this space?
- What are the key limitations to success for operators?
Companies included as case studies
- AT&T (USA)
- Comcast (USA)
- Orange (France)
- Telefónica (Spain)
- Telus (Canada)
Related items
Article
Samsung Vision AI should prompt operators to think about using GenAI for pay-TV and smart-home services
Report
Consumer and business services research and insights: topics for 2025
Survey report
How home Wi-Fi affects broadband user experience: consumer survey