AIOps: supporting operations of CSPs’ IT and network environments

14 July 2023 | Research

Joseph Attwood | Adaora Okeleke

Strategy report | PPTX and PDF (7 slides) | AI and Data Platforms


“AIOps solutions can act as an overlay to traditional monitoring tools, aggregating data from different sources across different domains.”

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Network and IT management is becoming increasingly complex, especially with the transition to cloud-native environments. Communications service providers (CSPs) can use AIOps to simplify how network and IT environments are managed.

Information included in this report

  • a definition of AIOps
  • insights into how CSPs can benefit from AIOps
  • insights into the changes that CSPs need to make to implement AIOps and how CSPs can ensure that their use of AIOps is effective.

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Authors

Joseph Attwood

Analyst

Adaora Okeleke

Principal Analyst, expert in AI and data management